Support
Email [email protected] and include the visionOS version and what you expected to happen.
What you need
The Tensor runs on Apple Vision Pro. A flow scan uses world sensing to lock glyph rain to the room. Give the app permission to sense the surroundings when visionOS asks.
The Tensor Plus
Plus is $0.99 per month and unlocks more than 100 symbol languages, Voxel Blocks, and the Underwater, Space, and Lunar worldviews. The purchase is billed by Apple and renews each month unless you cancel at least 24 hours before the period ends.
To manage or cancel: on your Apple device, open Settings, tap your name, then Subscriptions, then The Tensor Plus.
If a purchase is missing inside the app, use Restore on the Plus screen. The app reads the subscription from the Apple Account signed in on that Vision Pro.